The Information Technology department at the County of Erie offers technical support and guidance to county employees while also maintaining the county’s digital services that are used by residents.
The department, which operates under the county executive, maintains the county website, as well as hardware and software for county employees.
Director Erick Friedman and his team are responsible for ensuring the security of county equipment and implementing new technologies. IT staff members work out of facilities across the county.
The department also has been on the front lines of countywide initiatives, including the Next Generation Public Safety Radio System and improvements to circulation software at the Erie County Public Library. The department has been working on server virtualization to improve efficiency and reduce costs.
Did you know? The IT department saved more than $650,000 in 2016 alone through implementing server virtualization, remote access, flex time and more.